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EMS Services

EMS Services Provide Ambulance To confederation College


By Scott A. Sumner
Thunder Bay Business
      Superior North Emergency Medical Services is the agency that  provides 911 paramedic ambulance response service to all citizens in  the district of Thunder Bay.  They have a staff of 175 of which 160  are paramedics. There is also associated support staff in the city of 
Thunder Bay that help in the areas of financial, human resources etc.  It’s a big operation with a big responsibility and one we may all  need to use one day.  In the  Thunder Bay district EMS   they have   55 ambulances plus 10 support vehicles. There are  three facilties in  the city of Thunder Bay on  Beck, Roland and Selkirk Streets.

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    “ The Roland site has a low call volume and the North side is not  well suited. We have determined our response times in the North side  are almost two minutes higher than the south side. We deal with 90th   percentages which mean our average call time is 11 min 14 seconds. It  is slight higher than provincially where it is 10 to 11 minutes but  there are many factors involved say in the city of Toronto with a  high  population concentration and  less rural concentration.  Generally speaking we are above the provincial average,” said Norm 
Gale Director of EMS.  EMS has been in the news recently as the  group  hope to soon start building a new station on Junot Street to  replace the Beck and Roland Street sites.
    At Confederation College the paramedic program is the major  source of employees for EMS. Over half  of their staff come from this  program.  In the future they will be the biggest supplier of staff  according to Gale. Given this fact it was an easy decision for Gale 
to donate one of their ambulances to Confederation College. “ It is  important our staff be currently trained and understand the equipment  they need to use. This is an ideal time to donate the ambulance. We  support the program fully and rely on it heavily for staff. I  was a 
paramedic for 18 years,  am a graduate of the program and used to  teach in the program. Paramedics are providing life and death support  and care in emergencies. Our paramedics respond to tragic  circumstances and that is what they have to be prepared to do,” said 
Gale. “ Thunder Bay Fire Service has a response time of about 6  minutes and they can respond with a defribulator. EMS responds to a  significantly higher volume of calls than fire does which has 8  stations in the city with more staff than ems. We respond to 17,000 
calls a year. The new facility will be productive. We are confident  it will reduce response times in the city of Thunder Bay overall  and  specifically in the north side.”
    Don Benedict is coordinator of the paramedic program at  Confederation College. It is a  2 year full time program where the  paramedics learn theory and practical skills in the class and the  field. Some have university degrees and high academic credentials  before coming into the program. There will be a 30 intake in the first year  and 27 in the second as well as 12 in Fort Frances and 12  In Dryden. There are about 9 or 10 other programs in Ontario according to Don Benedict.
“ They are taught protocols and we add defibrillators and basic drugs  they may be able to give. Thunder Bay just donated three new  defibrillators similar to what they use in the field. We are looking  at the students critical decision making. We throw all kinds of  scenarios at them fast with time limited and they must make good fast  decisions which follow a protocolist in a set time,” said Benedict.   “ It really helps the paramedics in driving the ambulance and  they 
work up as they are employed.”
    A new  ambulance unit is $125,000. That one donated was in  service for about 10 years.
  Pictures of students
Chris Koropeski high school
John Schelhaas engineer
Bruce Cashaback Cascades



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